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Quality Assurance

Contracts/ SeaPort-e/Quality Assurance

LATG has an established internal quality control structure which is designed to ensure that only the highest level of quality services and deliverables are provided to clients. This internal quality control structure is based on a Quality Management System (QMS) which is patterned according to the standards developed and promulgated by the International Organization for Standardization (ISO). The ISO family of standards was developed to assist organizations of all types to implement and operate an effective QMS. The QMS approach encourages organizations to analyze customer requirements, define the processes that contribute to the provision of a product that meets the specified requirements, and to keep these processes under control. This internal quality control structure consists of three elements: the control environment, the accounting system, and the control procedures.


The control environment reflects the attitude, awareness, and actions of management and ownership and reflects a combination of the following factors:

  •  Management philosophy and operating style

  •  Methods of assigning authority and responsibility

  •  Establishment of an organizational structure and roles

  •  Management control procedures for monitoring performance

  •  Personnel policies and procedures

The accounting system consists of the methods and records established to identify, analyze, classify, record, and report on the company's business activity and maintain accountability for the related assets and liabilities. Based on the QMS, work instructions and control procedures have been developed to provide guidance and instructions on such activities as:

  •  Recording time utilizing appropriate charge codes

  •  Travel Manual and Expense Reporting

  •  Monitoring actual costs against budgeted costs

  •  Payroll

  •  Adherence to the Federal Acquisition Regulations (FAR)

Control procedures are those policies and procedures, in addition to the control environment and accounting system that management has established to provide reasonable assurance that objectives are achieved in a timely manner, with the highest possible degree of accuracy, while maintaining confidentiality and data integrity.

LATG has extensive experience in establishing control procedures that ensures high quality services and deliverables and cost savings. In accordance with the requirements and demands of the QMS, the control procedures developed by LATG are intended to:

  • Ensure proper authorization of all transactions

  •  Establish segregation of duties by job function to reduce the possibility and probability of errors or irregularities in the normal course of business

  •  Design and use appropriate documents and records to ensure proper recording of transactions

  •  Establish systematic review (both off and on-site) of subcontractor activities, specifically as they relate to expenses

  • Corrective and preventive action work instruction

All managers and staff members are required to execute confidentiality and conflict of interest statements which are reviewed by the Compliance Officer. Any issues identified by the Compliance Officer will be reviewed by executive management team in order to determine a mitigation strategy. A member of the executive management team will discuss the nature of potential conflicts and mitigation strategy with the client's contracting officer.

Although the responsibility for monitoring task order procedures and requirements is the responsibility of the department or project manger, LATG has established a reporting structure which requires scheduled reviews of task order requirements and organizational performance.

Finally, for purposes of this effort, LATG utilizes its cost and reporting control methods to bring savings to the customer.
 

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